I ordered goods from figleaves over a month ago that were in stock. Turns out they were not in stock.
I have ordered from figleaves in the past and have had excellant service and delivery.
Nightmare this time. Two packages were shipped within the first week. When one package arrived the duty and taxes (they were shipped from the UK) were almost half the value of the shipment. The other package was in poor condition.
The third package that I tried to cancel and they claim to have shipped has not arrived and yet I have been charged on my credit card.
Can you imagine how poor the service must be to have the charge show up on your credit card before the item arrives. WOW!
Their site says 24 hour service during the week. Call them and while the line is answered no one has access to any information to help you.
Good luck if you order from this site as they have many many issues and their service has deteriorated to terrible.
John
Mississauga, Ontario
Canada
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