I wished I had checked this website before buying a puppy from Sherry Andrews of Burr Oaks, MI (www.shershihtzus.com).
I bought a puppy from her and being the first time puppy owner, I was overwhelmed. I called Sherry, telling her I am half mind about keeping the puppy. She wanted me to send the puppy back asap. I was reluctant to put the puppy back on a 10hr flight back to Michigan.instead, I choose to find a loving home for the puppy here — the puppy don't have to endure the long journey back. I placed an advertisement. It was priced alot lower than what I paid for. The ad was on for a day before Sherry found out about it. She wanted me to send it back to her, saying I violated her contract etc. As I don't want to deal with all the unpleasantness, I send the puppy back (which at that time, I was getting very attached to it).
She then wrote an email saying I violated her contract (which states that I cannot sell the puppy) and she plans not to refund me, even when she got her puppy back. I got my attorney to speak to her as I was tired of her ranting nonsense. Here are some of her reasons she cited for not refunding me:
1) I was selling the puppy. My rebuttal: Placing an ad IS NOT A SALE. No sale has taken place just by placing an ad. Hence, contract is not violated. If everytime Ms Andrews advertise to sell her puppy on her website, has a sale taken place? Only when there is an exchange of goods/money/services then a sale is considered to have taken place.
2) She said I did not bring the puppy for a vet check. My rebuttal: I got the puppy on Saturday evening. Monday is a labor day.in the contract, I am given 3 working days — which means I have up to Thursday to have the puppy checked. Puppy was checked on Thursday and I sent her a copy of the vet health certificate (I scanned it in email and sent it to her). She clearly wasn't interested enough to open it up.
She then wrote a whole bunch of FALSE allegations on her website about me. She EXAGGERATES everything — even now when I check out her website where she bitches about others, I know they are 99.9% false and heavily exaggerated.
Her false allegations:
1) She said that she went to the airport many times but then I changed my mind on putting the puppy on the flight. What a bunch of crock! There was only once she had to go to the airport. The rest of the times were discussions between us on the time and flight. I cannot believe it when she said she went there afew times!
2) Puppy was dirty when he arrived in her hands. He is a puppy, he soils himself! It is a long flight. When he arrived in my hands, he was dirty and smelly too!
After my attorney spoke to her, she refund me my money with $300 less. She said she had to deduct the cost of gasoline etc. $300? Just for driving to the nearest airport in Kalamazoo? Even a whole tank will not cost $300! She don't even have to pay for the puppy flight back.
I was reading the reports on her. I cannot help but agree that she actually runs a puppy mill. She runs a puppy mill with a nicer set-up - one that churns out puppies like there is no tomorrow. Count the no. Of female dogs has. She has 11 female dogs! With an average of 2 litters a year and 4 puppies each, that is 44 puppies! Do you see any of them in the show ring?
Potential buyer beware! If anything to go by, there are afew usacomplaints.com on her already. There are many BETTER breeders out there. The way she rips on people on her website — speaks for itself.
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