Complaint / Review
Vending Dreams, Jim Ellis, CEO, Chris Oehler, Executive VP
Vending Dreams Fradulent Misrepresentation, Did Not Deliver, Did Not Refund Money Per Contract, Vending Dreams, Jim Ellis, Chris Oehler ripoff, misrepresentation, fraud, breach of contract, did not refund money

To Whom it May Concern:

The following is the final email I sent to Vending Dreams. I received no response.

Hi Chris,

I did not hear back from you and Jim Ellis as promised after we spoke on Wednesday night, nor did I hear from you Thursday or today. I have not been able to get through to Vending Dreams on any of the five numbers I have, and no emails, messages, or pages have been returned from anybody in more than 48 hours.

The down payment check was sent on 9/20, received by your company on 9/22, and cashed on 9/26. I was verbally promised (by you) placement of my first machine within 10 days of receipt of my down payment. I have checked with other locators who guarantee placement within a similar time frame or a full refund.

This is my final attempt to contact someone at Vending Dreams. Per the second clause in our contract, I would like a check sent to me refunding 100% of my down payment.

Please respond.

Thanks,
Josh

The second clause in the contract I signed with Vending Dreams states:

"In the event that the Locator is unable to secure the locations through the exclusive fault or negligence of the Locator and not resulting in part and/or from cancellation of the above named, the deposit paid by the Company to Vending Dreams shall be refunded less any locations utilized."

I was sold the "White Glove" service, including assembly of six vending machines and shipping after locating them. It has been communicated to me by their Quality Control that they usually deal with gumball machines and not full size (650lb.) soda machines. I believe that I was sold a service that Vending Dreams cannot deliver on.

I have talked with a receptionist, "Stacy", "Ashley", and Chris Oehler. I was not allowed to talk to the QC Manager "Susan", and my calls to the Jim Ellis, CEO were not returned.

My calls to the following numbers are no longer answered or returned: 618-592-6420,618-592-6048,618-592-6338,618-554-2811 (Jim Ellis), 678-457-7581 (Chris Oehler).

Per our contract, I am seeking a full refund of my $1,066.47 deposit.