I and my family and friends have had several very bad expierences with US Cellular. Their representatives will promise you magical expriences with their services just to get you to sign. But when the service turns out to be worthless and overpriced the their customer service people who are horrible to talk to, tell you verbal promises dont mean anything.
My mother who is 65 was told she had an international calling plan. When she went on a trip and came back she had a huge roaming bill. When she tried customer service not only were they abusive, but they told her the date the international plan started wasnt for another week.
Even though it was the clearly the representatives fault who signed her up, that put in the wrong date US cellular would not admit anywronging doing.US Cellular forced this 65 year old woman on a fixed income pay 250 dollars for their mistake. So beware US Cellular representatives will tell you anything to sign you up but they are not bound to honor verbal agreements.
Ray
bend, Oregon
U.S.A.
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