My daughter purchases a samsung e315 cell phone from t-mobile in walmart, commonwealth blvd, martinsville, va. 24112. From the start it acted up, when she tried to call out, different numbers she could not hear the phone ring on her earpiece. The number she called could hear it ring, when picked up, no answer, just a dial tone. She took it back to t-mobile in walmart but there was no cooperation. T-mobile communications was contacted multiple times as well, they asked questions and did test over the phone.
Think it might be the sim card but t-mobile in walmart won' cooperate with the problem. They gave me a number of a district manager in walmart. I left 4-5 voice messages on his machine and he will not return a call. I think it is very poor business to put someone on a contract and not back up the service.in other words they stuck us with a lemon phone and service. This business just wants to get you on a contract and tough luck to you.
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