My husband and me did ask for a loan at our Bank for helping us from our overdrawn account since few weeks.
The same day, at night around 7.00PM a company whose name is Financial Services of North America, Inc called my husband, proposing him a application for a credit card Visa, saying him he was preapproved.
My husband is not american, thought that the loan was approved. He was confused and happy in the same time, so he gave them his checking account number.
One week later Financial Services Company debited automatikly $99.00, and an other week later an additionnal $99.00. The whole money taken was about $198.00. It made me pay two times fees of $18.00 at my bank because my account was already overdrawn.
I called the credit card services and I let them know about the mistake made. Lisa the manager told me to send her copy of checks from my bank, and I'll fax it, and I will receive my refund.
Since I faxed those 2 forms, I tried many times to reach them through the phone, and they keep their line busy or leave their answering machine on.
Today I am really broke, desperate and I am waiting for my refund trying to reach at any time AND DON'T KNOOW HOW TO DO...
Samira K.
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