My first book is with PA, I now have four other contracts with REAL publishers. I wrote them trying to get out of my contract, citing the complaints I filed. This is their response:
Dear Ms.:
Do not address us in such a tone. Your facts are wrong, your accusations are wrong, and your insinuations are wrong. Worst of all, and most unusual of all, you call our integrity into question.
The content of your statements is so unusual, so far from reality, and so very bizarre, that we will not stoop to even respond to them. The word libelous would be appropriate. Suffice it to say, that everything you say is simply, factually, wrong, and is easily proven to be so. Whomever gave you this misinformation is very pathetically misinformed.
Your request is denied, and we will expect your apology.
Thank you,
Author Support Team
[email protected]
Letter I wrote:
FirstName = Tina
LastName = xxxxx
submit_by = xxxxx
BookTitle = A Non-Southerner's Guide to Southern Food
ISBN = 141374141x
State = GA
ProblemCategory = Production Progress
Title_Of_Issue = Break Contract
Desc_Of_Problem = I would like PublishAmerica to let me out of my contract and have my manuscript free and clear. I have sent complaints about PublishAmerica to the following:
filed a complaint with the Maryland BBB
The Federal Trade Commission
the Frederick County Board of County Commissioners
and the Office of the Attorney General.
Please send me paperwork that documents that I am out of my contract ASAP.
Copy of complaint sent
RE: PublishAmerica contract and publishing non-ethics
I'd like to file a complaint
They claim that they only accept 10% of manuscripts, will have it in tens of thousands of bookstores and you will be published by a traditional publisher. They are reviewed as a "vanity press" after you check them out.
In regard to their actual practice:
Your book is not available in brick and mortar bookstores and libraries
Your book is not returnable if a bookstore owner/manager should stock it 7-year-long contract is considered in improper amount of time Your book is published by a vanity press PublishAmerica will not apply for the CIP, which allows it to be bought by libraries
PublishAmerica overprices the books
PublishAmerica offers a nonstandard discount
PublishAmerica's business model is to sell to their own authors
PublishAmerica's books are NOT edited—certainly not line-by-line as they claim on their web site but have since admitted that they only edit for grammar and spelling
PublishAmerica accepts approximately 80% of submitted manuscripts [most publishers reject 99% of their submissions] (One manuscript was 300 pages but the same 30 pages done over 10 times documented)
PublishAmerica will only accept credit card orders over the phone when booking for one of their seminars or to purchase your own titles
Tina xxxxx
I replied: Expect more letters to the BBB and attorney general then.
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