I dropped 2200.00 USD as deposit and my old Rolex Datejust to trade in at this Tourneau store to buy a brand new Rolex Submariner. I really needed a tough watch, one I've could abuse and smash, like the Submariner is. The Sub was not in.
It came in after one week and the clerk at Tourneau called me to come in and pick my watch. They where all very kind to me and they apologized as the Sub thay had in did not have any certificate of warranty or chronograph certification along, so they would have sent those to me in Italy later on.
Bunch of bullsh*!!! Every Rolex, if it's a real one, HAVE to come with those certificates. Then I gave a look a that watch, which was clearly a restored Submariner from the early 80'!!!
When asked to have a look and the other Rolex they had in the store for a confrontation with this one they all went pale! I started to scream and yell at the clerk and other salepersons. Dennis Rodman was there too, buying a 13.900USD Daytona with his lousy girlfriend and stared at the conversation between me and the poor guys. The manager did not even wanted to talk to me when the clerk called him.
End of the story I had my money back and threatened to report the episode at the Rolex factory in Switzerland. So if you go at Tourneau in your city, buy Casio, Luminox, Swiss Army, Suunto or other cheap and fun watches, do not buy top brand ones. The possibility that you're getting a fake piece of crap is extremely high!
Andrea
Las Vegas, Nevada
Italy
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