Usacomplaints.com » Shops, Products, Services » Complaint / Review: Heartland America - Claim that they gave me a refund and on the day debit my refund plus. #1019081

Complaint / Review
Heartland America
Claim that they gave me a refund and on the day debit my refund plus

I order a pair of shoes that where to small. I return the shoes and ask that the refund be credit to my next order. Then I ordered a another pair of shoes that cost the same the returned shoes. I got a e-mail from Heartland AmericaDear Customer:

Sorry! The item (s) you ordered on 12/06/12 have been delayed. Your order information and expected date of shipment are indicated below. The item (s) will be shipped to you as soon as we receive them. Please feel free to reply to this email if you need further assistance or email us at [email protected]

Order Number: 25582838 Customer#: 8207469

Order Number: 25582838

Order Date: 12/06/12

Bronx ny 10456-2598

I also have a bank statement that show how they CREDIT me $49.99 and the Debit me $52.99 on the same day that they claim they gave me my refund

Ship to

Product number / (see unit

Description below) quantity price status

99020ao 1 1 49.99 backordered until 01/02/13

11w mens black wave walkers

Merchandise Net: 49.99

Order Services

Processing fee 2.99

Tax Amt: 0.00

Shipping Amt: 0.00

Total Amt: 52.98

Payments:

Charge Amt: 52.98

Balance: 0.00

* ship to address legend *

Ship To Address (1): WILLIAM 1/8/2013Purchase with ATM card THA*THANE.com 4 OF 5 7 CA

$48.00

$76.70

1/7/2013atm fee dr amt 41.00... 0000

$2.00

$124.70

1/7/2013Purchase with ATM card FACEBOOK.com*HP8M422CL www.fb. Me/cc CA

$49.90

$126.70

1/7/2013Purchase with ATM card HEARTLAND AMERICA 800-966-1233 MN

$52.98

$176.60

1/7/2013ATM withdrawal ATM WITHDRAWAL 004333 1309 CLINTON AVE US Bronx NY

$41.00

$229.58

1/7/2013Check paid

7153

$700.00

$270.58

1/7/2013Card purchase return HEARTLAND AMERICA 800-966-1233 MN

$49.99

$970.58

Offender: Heartland America

Country: USA   State: South Dakota   City: Rapid City
Address: 711 N. Creek Drive, Rapid City
Phone: 8889661233
Site:

Category: Shops, Products, Services

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