Usacomplaints.com » Shops, Products, Services » Complaint / Review: Minol USA - Minol Meters Not Accurate, Difficult to Arrange Service. #1014589

Complaint / Review
Minol USA
Minol Meters Not Accurate, Difficult to Arrange Service

Minol advertises the submetering services as helping to detect leaks but they won't issue any sort of alert and, despite any admin fees charged, usually treat the end customer as a third wheel check-writer. For a company that takes bi-monthly utility bills and converts them to monthly bills with additional 10% in various admin fees you'd think they'd be more responsive to customers who pay those fees.

I've had issues with a recent bill arriving 4-5x higher than normal with no contact from the apartment building management or flags from minol as to what's going on, just a demand to pay. The company has daily reports from the type of submeter installed in my unit.

After having my property manager obtain those records I could see there are days with 600 gallons of water being reported instead of the normal

Offender: Minol USA

Country: USA   State: Texas   City: Addison
Address: 15280 Addison Road Suite 100
Phone: 18886360493
Site:

Category: Shops, Products, Services

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