Although this criticism is late and really should have already been submitted this year, because of extenuating circumstances, I'm processing it today. 1st Protection security had a doorway-to-door salesman who bumped about the door of my aged parents' house to market a protection/alarm program despite the fact that/or maybe simply because they had a ADT/Image alarm register their yard. The clever salesman spoke them into signing a-3-year agreement for an security alarm and having their energetic ADT security alarm eliminated using the fraud-techniques of:
1.informing them ADT was losing sight of company (NOT TRUE)
2.1st Defense's program was immediately attached to the neighborhood police division in the place of a protection organization (NOT TRUE)
3. The salesman might contact ADT and stop the contract FOR my parents (NOT THE CASE and also the salesman absolutely understood they'd not be-released in the ADT contract that was a-5-year agreement, therefore creating them to cover 2 alarm businesses every month for three years).
Our parents were spending money on TWO alarm businesses every month and CAUGHT with TWO agreements because of their rely upon this salesman. I worked for all weeks looking to get them from the 2nd fraudulently obtained agreement and was informed the salesman no further worked for that organization, that I'd to possess POA to be able to keep in touch with anybody (that we acquired) after which the Overall Manager, Mr. Noonoo declined to keep in touch with me, however, he guaranteed to make contact with me again and again again without following through (I Have observed this can be a routine with several businesses, particularly in Vegas, nowadays -lay & ignore, lay & ignore, lay & ignore. Lastly, I had been informed that until my father had a notice from the physician declaring he was "disabled" and not able to sign agreements (he's PTSD and Dementia), he'd not be-released in the agreement. This may have now been described in early stages but was not. I acquired the required notice in the Virginia physician AND LASTLY after weeks of needless trouble, the agreement was voided and also the unique ADT gear reinstalled for $100 that ought to have now been carried by 1st Security Protection but was cheerfully settled by my parents to be achieved using the organization. The 2-3 weeks of identical alarm providers was returned by 1st Defense Stability.
The key reason I Have chose to document this criticism though itis annually late is due to the way where the issue was managed from the General Manager. I'd have approved they had a salesman on the paycheck that quit the organization had the Overall Director selected to rescind the fraudulently acquired agreement to start with as soon as he was informed of the fraud. Because, he didn't - I contemplate Mr. Noonoo responsible of both condoning the fraud or being truly a prepared person within the conning of seniors. I absolutely WOULDN'T suggest this company based on the above mentioned and wish no body else is drawn in such as this from ANY alarm business. Guard your parents/guard yourself!
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