I went online looking to buy the DVD: "The Changeling". I wrote the movie name and one of the first places the Search Engine brought up was HotMovieSale.com. I looked to see if that title was available for immediate shipment. I started filling out the Order and a pop-up offered me anouther movie to go with that one for just a couple dollars more. I looked at a list and selected" The Skeleton Key".
I paid for these two items with a Credit Card. Right away I got an e-mail correctly stating what I had ordered and the price I agreed to pay by Credit Card. The price was $17.35 Then another e-mail to say the first DVD was being shipped but that the 2nd DVD was on backorder. So in a couple more days, the first DVD arrived and all seemed well. For the next 8 days, the company sent an e-mail regarding the 2nd DVD every other day to remind me over and over that pretty soon they would ship it. And in 10 days, it was delivered.
Then they sent an e-mail to say they sent it and in that e-mail they directed me to look at an enclosed link directing me to my Order Site. I clicked on it and that is when I saw this: "Offer Details. Your satisfaction and your relationship are always important to us. You can try the HotMovieSale service risk-free for the first 7 days. Unless you cancel your account during the trial period, your HotMovieSale membership will be extended automatically at the low $19.95 membership fee per month, billed to the credit card or debit card you provide today. Your membership will be automatically renewed monthly at the then - current monthly fee, billed, billed to the credit card or debit card you provide. If you choose to discontinue during the trial period, simply call toll-free 866-566-8437 to cancel and you will pay nothing and owe nothing. There is no pbligation to continue."
So before I have ever been told about this so-called Membership? The period of time has alreaady passed in which they say it has to be cancelled. So I call the number and I am mad and I tell them that I full well realize that they have done this with malice being the purpose and NO - I don't want a Membership and you better not charge me $19.95 for absolutely nothing. I had paid the $17.35 for the two DVD's up-front and owed them nothing.
This morning I am looking over my Bank Statement and what do I see but three charges of $19.95 plus another for $6.00 and another for $11.26 as well as the $17.35 I rightfully owed them and paid to them. I immediately went to my bank and they called the offenders and after the Bank Manager had a conversation with the person that answered - they shaved one charge of $19.95 off and a charge of $11.00 (I have no idea what that was for). The bank advised me to bring all my e-mails and that they would try to get them to take it off but they had experience with them and doubted I could get any more out of them. As it stands they have ripped me off for at least $72.00 dollars and I will try&along with my bank to get the bogus charges off my Card. I just want to let other people know so that maybe they can save them selves some money. Thanks for listening.
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