I've been using them for a couple years and I love Gamefly, I consider them essential. Totally trustworthy, not sure what happened to some of these reviewers, but my experince has been great. They've been in business for years and they have the largest game library, hands down. I think they have 5 ship centers around the U.S. Never has taken more than 2-3 days to get a game and sometimes I use the 2 game at time, go through 6-8 games in a month, which is amazing for $20.
Gamefly has actually saved me a lot of cash. 3 new games for $60, pays for gamefly for a whole year. Trust me, if these negatives review where correct they would be out of business, but they are the biggest game renter in the U.S.
Also, when you rent a game, you get the option to buy it. If you keep it, you get the game at a used discount price, and at a discount of around $5 once your a member for 6 months or something. With the free shipping, it a really cool deal. Once you opt to keep the game, they'll send a new case w/manual to you, also free of charge. Bought several games that way.
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