On 09/15/06 I logged into the Gamefly.com website and rented a Playstation 2 video game from them: the newly released Ghost Recon 2. This was for a 10 day trial period and I had to use a credit card for this.
According to information posted on their website I should receive this game in 4 days, max. I did not receive this game until 7 days later and all I got was a disk sandwiched between 2 pieces of cardboard. I did not receive the booklet that explains how to play the game or the plastic CD case that all video games are sold with (yes, I know Gamefly only rents games but more about this later).
Because it was past the 4 day time period to receive this game I cancelled my membership with Gamefly on 09/21/06, primarily because I felt that this games was either lost in the mail or never shipped out in the first place and I didn't want to be responsible for paying for something I never received.
I played this game for a few days with my son and mailed it back to them in a postage paid mailer on 10/02/06 but on 10/06/06 I found out that Gamefly had illegally charged my credit card $54.49 eventhough this game had been mailed back to them.
As I had stated earlier in this report, Gamefly only sent me a disk. They never sent the booklet that tells you how to play the game or the CD case so how can they justify $54.49 for sending a disk only?
My only message to you is not to use Gamefly.com because they are liars and cheaters and they will bill your credit card even if you return a game back to them. A monthly membership only costs $21.00 but this experience with them will end up costing me $108.98 because as a member they ship 2 games at a time for you to rent.
The potential for theft or loss in the mail with Gamefly is too great. And if a game is lost in the mail you still have to pay for it. You're better off going to a regular video store and renting a game from them. Atleast this way you can be certain that it's returned and waiting 7 days to play a game isn't worth it either.
Gamefly is a total waste of time and most importantly your money!
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