The text below sums it up in their own words, they changed their website rather then honor their rental agreement for a kids birthday party.
We rented and paid for a Treehouse bounce house with basketball hoop, slide and pool for $135. Exactly as in the photo on their website.
We go to pick up unit, pool isn't there. They said they didn't have it with the unit, but would deliver to our house before our noon party because it was their error. Never mentioned an extra charge for their error. While we're waiting at the party, they called and wanted an add'l $45 for pool rental if they brought it out. They decided it would be $175 instead of $135. Then insisted it had ALWAYS been $175?!
They never delivered the pool portion!
We're there at a bounce house/POOL party with a seven year old in a swimsuit and 10 friends in swim suits... With no pool.
We then (same night) went to their website, see below the changes they made instead of honoring their price of $135!!!
Their website when we rented: (i had a google cache)
With basketball hoop!
$195.00 Sat or Sun
$135.00 1 Day Rental Customer Pick-up
Delivery Fee Chart
Jump around the bounce house, play hoops, then slide. Customer pick-up hours are Saturday from 8am-10am and drop off is on Sunday from 8a-9a. On Sunday the pick-up hours are from 10a-12n and drop-off is on Monday from 9a-6p. Please bring a truck or trailer.
Their change the day they decided to say it didn't come with a pool and we had to pay $175 to get a pool:
With basketball hoop! Without pool.
$195.00 Sat or Sun
$135.00 1 Day Rental Customer Pick-up
Delivery Fee Chart
Jump around the bounce house, play hoops, then slide. $175 with pool, $235 delivered with pool. Please indicate under special instructions if pool is needed. Customer pick-up hours are Saturday from 8am-10am and drop off is on Sunday from 8a-9a. On Sunday the pick-up hours are from 10a-12n and drop-off is on Monday from 9a-6p. Please bring a truck or trailer.
Pretty sneaky if you ask me... Too bad they had time to make web changes and not honor a contract already paid for! And put a damper on a 7 yr olds birthday party waiting with 10 friends for a pool that never showed up. Luckily we let them play in the waterhose with the water toys.
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