Complaint REVIEW: Park West gets a POSITIVE RATING from complaint and is fulfilling its commitment to provide excellent customer service. Park West joins the complaint Corporate Advocacy Business Remediation & Customer Satisfaction Program and pledges to resolve any and all legitimate complaints.
Customers can feel confident and secure with Park West. Park West pledges its commitment to 100% customer satisfaction and friendly, personal service. Our investigation found that Park West has had a reputation of excellence in the art industry since its founding in 1969. Over 1 million clients - the majority of whom have been repeat customers. The number of complaints Park West received on usacomplaints.com in comparison to the number of satisfied clients is incredibly low Less than one complaint per year posted on our website for every 50,000 clients. Park West at Sea received the Porthole Magazine Reader's Choice Award for the Best Art Auction Program". Park West auctions are a highly anticipated event for many cruise vacationers. All Park West art is certified authentic; an independent audit revealed that Park West has never had to issue a refund based on authenticity!
The Park West call center operates seven days a week with courteous personal attention always putting the customer first. Park West believes one complaint is too many that is why they approached consumer complaints and requested to join consumer complaints's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Our investigation revealed that Park West truly cares about its clients, and makes every effort to provide an excellent level of service to each and every one of them.
Read more about Park West and their commitment to total customer satisfaction and why consumers should feel safe and confident when doing business with a member of consumer complaints's Corporate Advocacy Program.
=now to the original report that was filed =
Park West Galleries ripoff, fraud, dishonest Southfield Michigan
I bought a painting from this company and found out that they lied to me to get me to buy the painting, that is fraud. I called their "dispute" department and they said they were sorry that their representative lied to me.
They eventually refunded the cost of the painting. They refused to refund my sales tax of $342.97. That is against Florida law.
They withheld $874.00 for "restocking fee"!!
They admitted committing the fraud, they are being investigated by Florida Revenue Department, and I have to pay them a restocking fee!!!
American Express, the company that stands behind you whenever you buy something, said this. "Unfortunately, AmEx cannot dictate a merchant's refund policy". But they will stand behind a bunch of frauds.
Joycetampa, Florida
U.S.A.
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