I am very disatisfied with the service. This company did not fulfill its obligation under the contract in repairing my Oven/Range.
If they cannot repair my Oven/Range they should refund my $259.70.
I am a legally disabled person living on a fixed income and cannot afford Total Appliance & A/C Repair to keep my money.
July 10 I signed and paid in advance $259.70 for an annual service contract with Total Appliance & A/C Repair, Inc.
September 29 they cancelled my contract without a refund.
They charged me for labor and a part they installed into my Oven/Range which did not repair the Oven/Range. They told me they are not responsible for items that cannot be repaired.
In just two (2) months they have taken my money and did not repair my Oven/Range.
How can they get away with this?
This is a very unfair, unethical and unprofessional business practice and they should not be allowed to keep my money.
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