My house has been on short sale status with EverHome Mortgage for a little over a year. Our loan is owned by Fannie Mae. We have had several offers each offer higher than the last offer and higher than any house that has recently been sold in my community. Yet EverHome takes no less than about 4-6 months to send BPO's to appraise our house after an offer has been submitted to Everhome. Causing many buyers & realtors to loose interest in EverHome even attempting to acknowledge or even start the approval process. I call Everhome Priority Department all the time and speak with Amy and a Robi Tracy our negotiators have changed at least 2-3 times. Currently Elinda Murphy is our current negotiator who never returns any of our voicemails, and when we speak to her, she literally tells us, "she will get to us in the order which she receives and currently we are not up"
Please help me, we have been trying to do whats right from the very beginning even though we were robbed blind of $80,00 cash with a screwy loan. Plus uncontrollable financial circumstances.
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