Usacomplaints.com » Real Estate » Complaint / Review: Liberty Mutual - Claims Denial. #496727

Complaint / Review
Liberty Mutual
Claims Denial

Well, after resting before my pc for around one hour reading customer grievances, I decided I must be noticed.

Our mom and my cousin and that I were solicited by a realtor of Liberty Mutal, Theresa Butler within the Dallas Fort Worth region. Our mom works to get a big security company plus they provided a discount with Liberty Good. The broker guaranteed my loved ones that despite the fact that the prices were reduced the protection was exemplary. Therefore, anything was then swithed, house, vehicle... Etc. We've been covered with Liberty Common for around 24 months today without any infractions.

Last Friday 8/10 we realized that among our base-boards within the home was moist. We named our handy-man to check out it and upon examination, he found there is a trickle within the wall. The following day we named our broker. She stated she'd have an insurer arrived at appear. Once the guy named my cousin, his first remark was "Should Not I be talking with your spouse about that" *hmf* She responded that she was just one mother and also the she lived together with her sister (me). He named her back one hour later and stated the state was refused since it was previous injury. Previous harm? We called the moment we saw it. He'd not really looked at the harm, hadn't even visited our home. After twenty four hours of fighting using the statements division, they decided to deliver another insurer out. Again, they stated that people weren't coated for problems that may not decided once they occurred. We again questioned how on the planet we were designed to observe harm IN A WALL? Maybe there must have been a x ray vision term. Therefore we questioned just what DID they protect. Generally when the home burns down.

We're both single mothers simply attempting to pay the bills and we shall never have the ability to manage to correct all of this harm. Because it stands at this time, we-don't possess a drain or water to the home.

Today I'm along the way of seeking "higher-UPS" within the Liberty Mutual String and that I ending up in opposition from regional administrators. Just how can this organization escape with this particular? Just how can the brokers deceive customers? It's likely to be my objective to obtain as many folks to fall the corporation. If you should be covered, have another organization consider the plan and find out of you're coated for something.


Offender: Liberty Mutual

Country: USA   State: Texas   City: Dallas

Category: Real Estate

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