I had been looking around to get a business who may help me negotiate or assist me alter my present mortgage loan. After discussing the problem with many businesses, I came across Equitas and after speaking using the salesman Sal to get a quantity of occasions and through e-mail, my spouse and that I began this program.
The guarantee in the salesman, and everybody we discussed with in the organization, the procedure must consider a few months to accomplish; I had been dreaming about 6 comprehending that nothing actually moves based on program. I had been informed the company might cash the very first two funds after which whenever a appropriate present was attained, the 3rd cost could be banked from the organization. Nevertheless, the 3rd check was banked before something was decided.
The client support I obtained was horrible following the preliminary revenue. The detective, Kary, in my opinion, named and did the telephone meeting. It had been short and never really comprehensive. They'd to reschedule another meeting since she didn't do-even near to an entire work. Atleast they did attempt to repair it.
The meeting was designed to expose data of the wrongdoings of the bank and financial institution which was to become utilized a from the lender. 3 months in to the plan, the financial institution hadn't actually obtained any paperwork; Equitas hadn't delivered something for them. Allegedly the attorneys for Equitas were researching the situation, but I had been suspicious. I expected them numerous occasions to deliver me the statement that they ultimately did, just after I charged them of not doing something on my account.
Then Your activities started. Equitas was slow to maneuver on something. I'd to upgrade all my paperwork again since the period screen had lapsed. I'd contact and consult with customer support representatives, who might never find my account supervisor or her employer. I'd keep messages and nothing might occur.
I finally began calling my lender straight. The financial institution stated that the paperwork they ultimately obtained have been completed incorrect. Therefore, I called Equitas to work-in it. Again, slow to react.
After 9 weeks, Equitas found me and stated that they'd provide their contractual reimbursement of two of the three funds because this isnot getting everywhere and that I got them on it. Our attorney stated we might possibly encourage them to provide the additional cost back for violation of contact which there's sufficient evidence they did, however itis not worth the price of the battle.
I'd not suggest Equitas to anybody who's considering some of their solutions. Definitely horrible with time, customer support, and also the proven fact that 9 weeks in to the plan, the client service division might request each time I named in, "perhaps you have settled us yet?"
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