Usacomplaints.com » Politics & Government » Complaint / Review: Florida Department of Children and Families - Unable to contact a live person. #692289

Complaint / Review
Florida Department of Children and Families
Unable to contact a live person

I've been looking to get child-support since my child was per year old, I've a court-order and child-support administration has situated him and it has accomplished nothing to impose the purchase and so I have experienced no option but to use for foodstamps and medicaid for my child as well as that's a hassel. I get updates that I can't get advantages on her till I talk to somebody at their call-center to perform an appointment! That is a continuing period, every six months for that previous year 5 I undergo this. You contact the phone call centre and certainly will not achieve an individual. I've unearthed that easily visit perform delayed and stay house and begin calling the phone call centre around 758am you've a minor chance to obtain placed on store to talk to a live individual but once you're on-hold many occasions a live individual may simply get and hang-up you. Lastly I quit with this, today should you choose a research about the divisions site you are able to usually locate listings of current email address or phone numbers through their state to people in different divisions and that I have discovered the only method to reach talk to a live individual or proceed using the run-around is the fact that you'll have to deliver mail grievances to all the current email address you'll find or contact every quantity no real matter what region it's in and talk to whoever replies or keep messages. They get angry and dont desire to be troubled however they in my own encounter usually get ahold of the supervisor and also the supervisor straight may contact one to solve your problems within twenty four hours and simply today I came across that should you search for the amount for their customer relationships inside your region they also can get you in touch with a boss. All this is really absurd, I simply don't realize why they could not only repair the problems and have the ability to talk to somebody. They possibly have to place qualified people that are effective at helping others within their regional practices rather than having people there who hardly talk language to place one to a telephone or perhaps a pc or they have to repair the problems using the callcenter. After I contact I'd not mind waiting on-hold for an hour or so evern 2 hours but I actually do mind that I will contact all day long, every day for months and never once obtain a live person. The machine within California is significantly problematic, specifically for those people who require the machine in the place of people who abuse ir.


Offender: Florida Department of Children and Families

Country: USA   State: Florida   City: West Palm Beach

Category: Politics & Government

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