On 05/31/07 I obtained a little container within the email from the PO Box in Greenville SC. I thought it had been some form of free test to I popped the container simply to look for a DVD from Columbia Home DVD Membership by having an account for $5.30 and directions to create my next choices. I instantly named the client support quantity about the bill 1 800-262 — exactly what a run around. You cannot achieve a live individual — I pressed every choice open to attempt to obtain a live person about the different end-of the point. Therefore my second-thought was to place the DVD in the mail-box, designated the bundle "declined" go back to sender. I obtain a notice from our expensive postal provider that since sender didn't create the bundle "return shipping assured" that I'd need to spend $2.75 to come back them. I subsequently attempted to get hold of Columbia Home via their web site. Exactly what a laugh! Therefore once more I named the 800-number and experienced the procedure of eliminating the consideration simply to be educated from the beautiful registered concept that I'd be charged for just two more DVDis in the top dollar. I've been looking the net all day long for grievances from this organization and unearthed that some sort individual outlined a telephone number 1-812-466-8636 — this is actually the telephone number for Columbia House Administration. I named the amount and undoubtedly no live person to consult with nevertheless I did so abandon reveal concept about my scenario of getting this DVD and never having the ability to contact a live person. I also advised them that I believed this was a fraud which used to do not need my credit score influenced and so I was providing them with 7 business-day to react and solve the problem. Easily didn't notice from their store within that point interval that I'd be processing using the Attorney Generals Office in both my condition and Indiana. YOU KNOW WHAT! Within 1-hour I'd a telephone call back from Trent at Columbia Home — per our telephone discussion my consideration is likely to be ended without any costs and he'll be delivering me a prepaid package to come back the DVD. Therefore we will have what happen...
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