Usacomplaints.com » Politics & Government » Complaint / Review: Touchstone Research Group - Military Records Scam. #628520

Complaint / Review
Touchstone Research Group
Military Records Scam

This is a company that ensures they can get you your military records faster than the government. The guarantee a three day turn around for your DD-214 for $130. It has been eight days since I handed over the money, and I'm sitting here with no DD-214. When I called to complain, I got a rude, condescending man who instead of getting to the root of the problem to find out what happened will speak slowly and methodically like YOU'RE the idiot here. I missed the deadline for the job I was applying for, so I'm just going to call my credit card company and get my money back.

I don't see many complaints about this company, so I'm not sure that they are a complete scam, but they sure did try to scam me. If you need a DD-214, just go through the government records site and wait. I put in my request, and should have them here in 5-6 days, and that was free. Stay away from this company that won't deliver and has even worse customer service.


Offender: Touchstone Research Group

Country: USA   State: West Virginia
Site:

Category: Politics & Government

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