While I was browsing some items near the customer service desk, I overheard the youngster (couldn't have been more than 25!) talking on the phone. She was inquiring to a manager if she could be covered to take her 15 minute break. It was obvious she was denied because she said, "Thanks anyway" and hung up.
She got this look of displeasure and dialed another number, however, that conversation ended up the same way.
She tried again, this time asking for a person by name, "Is xxxx in the area?" When they were, she asked if they could cover her - however, they said they were too busy. "Are you going to be busy for a while? OK, thanks."
I decided to be nosey and meandered towards their version of a cafe the "K-cafe" and lo and behold, there with a tag was xxxx sitting there eating and chit chatting with THREE other managers.
I was so displeased I walked back up to the service desk, told the girl she should find a job where she was treated better and given her breaks legally and that I was never, ever returning to the store again.
The managers were all either too lazy or 'too good to be bothered'! How horrible. This isn't the only time I've seen the desk people (or clerks) get stiffed on their breaks.
And the girl's only response was, "I don't know what to do."
Terrible! A big Jeer to Olean, NY's K-Mart and their too-lazy managerial staff.
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