Usacomplaints.com » People » Complaint / Review: Babies R Us - Reurn policy. #470263

Complaint / Review
Babies R Us
Reurn policy

My partner and that I listed at Babiesrus. We received a stroller program for something special nevertheless it was another shade than what we'd authorized for. We attempted TO SWITCH this (unopened) for that same precise stroller program however in another shade. We were informed they needed to provide us something special card for $254.00 (what our households bought the stroller for). The thing is the stroller at retail is $300.00. Which meant that people had a need to hand over another $50.00 for that same PRECISE stroller. The Affiliate and Supervisor informed us they couldn't approve the distinction which if we desired that SAME stroller we'd have to purchase it. I've never heard about a shop that will not permit a person to switch an abandoned product to get a different-size/color with fines. This plan is just a blatnant fresh from customers!

The 2nd problem we'd was returning products. The machine Babiesrus employs is actually not current. Whenever we attempted to come back dublicate products we were informed that none of the things were bought through Babiesrus (regardless that there have been items which were unique to Babiesrus). Moreover, the Affiliate informed us they couldn't get back something bought online.

Besides the rude customer support and apparent insufficient instruction, the return policy for Babiesrus is just a total fresh off. I removed my leftover child registry and certainly will never store there again! Moreover, I've informed everybody I come right into contact my knowledge. With access to the internet therefore available and greater customer support from rivals (i.E. Purchase Buy Infant, Infant Supermart, and Closics), why might I'd like the trouble from Babiesrus.


Offender: Babies R Us

Country: USA   State: Pennsylvania   City: Exton

Category: People

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