I ordered services with Simple Mobile because they said that their SIM card would be compatible with my specific Blackberry device - it was not compatible - I worked with the tech support on it for a day then cancelled it. I had activated the card on 11/14 intending to have it work in my phone, then I cancelled services 11/16 because I worked on getting it to work for a whole day. They will not refund my money because they have a 24 hour cancellation policy. I have spoken to several managers and let them know that I was mislead, and they all told me that I didn't cancel within the 24 hour period. I was working with their techs for a day to resolve it, and they had told me that it was going to work, that I should give it a day, and now I realized that the whole things was a SCAM to keep my Money.
I had ordered $50 unlimited BlackBerry Nationwide Talk, International Text and 4G data plan for $50 and a Simple Mobile SIM card for $12.99, and I paid $16.63 shipping, so I am requesting $79.62 refunded.
Order #1787369
phone #469-274-1937
SIM: 8901260743162244322
Ticket # IS603769
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