I was looking for a vehicle report. I googled carfax and a link to this company came up offering a report for $1. I filled out all required info and gave them my cc # to process the payment of $1.00. Their system downloaded a report that I could not access for unkown reason. On the report page it idicated I paid $19.95. I then looked at all the fine print which states: "After you purchase your report for $1.00, you have the option to purchase our volume discount package for $199.50 details below". It seems they took it upon themselves to make this choice for me. I checked my cc and they had initiated the $19.95 payment. I called customer service for a refund. They say they are processing it and gave me a confirmation number. I called my cc company to dispute any further charges but will have to wait untill the payment posts (another lenghty loss of my time).
Bottom line: deception to enter people into a $199.50 program and no report for the $1.00 "the human race"
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