I adopted a cat from the Animal Control Center of NYC which is our Pound. This is funded by City taxes. As part of the adoption process, the ACC gives each adopter a one month Health Insurance Policy for your pet ith Pet First as many of the animals were strays or unwanted pets and this is an incentive for people to adopt from them. So the premium for one month is paid for by City taxpayers! My cat had a severe upper respiratory illness that last 3 weeks and needed 5 medicines and 4 vet visits. Cat even needed to be re-hydrated interveniously! She would have died had I not tkaen her to the vet! All occurred in the first month. I was told today by the Pet First Insurance company that they will not reimburse me for any of the $370 that was spent on the Dr and meds! The company had no real reason for this as I provided all of the receipts, forms and Dr's reports, etc. I believe this company is a scam and I will make sure that the NYC Animal Control Center is aware of this when I go there and tell them if Pet First's terrible service. These policies are a waste of NYers taxes! A shame that this company can continue to operate-it is horrible. I will also go on facebook.
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