On April third i got a call from magazine publishers service about signing up to receive magazines for the low price of 1155 per month i agreed but when they went to record it they changed the price to 57.50 per month for tewelve months. I tried to cancell but they already charged my credit card and said i could not cancell on the phone i woul have to write a letter. So i did and I sent it in and they said they didnt get it it was attached to the bill and money order they sent me they got that no problem.
On June 12 I phoned them to tell them that I had not recieved my magazines. They told me it would take up to 16 weeks as they were coming from the states. At the end of July i called back it was now 17 weeks and still no magazines they then told me i would recieve them by the last week of August and no later than the first week of September which would now bring it to 22 weeks.
During this time i kept paying my bill when it came in the last payment i sent was September third. I did not recieve a bill for October and did not send a payment. It was not long before they started calling for there money and i told them no bill no money and that i still had not recieved my magazines. Again they said they will look into it but never heard back from them about my magazines but do hear from then on a daily basis for the money.
On October 9 i wrote them a letter telling them i was not happy with there company and did not want to do business with them anymore and that I want the money I have payed them returned to me. I sent two copies this time one to the accounting department and one to the complaints department i could not send it registered as it was a box number.
They have not made any comment on my letter but continue to phone daily about the overdue account. I did mention the letter in one of the conversations and was told that i had to pay them because they have already payed the third party and i told them that was not my problem and again they said they will look into why i havent got my magazines yet. I told them not to bother sending them as i dont want them and will send them back. They dont seem to hear anything i say to them and continue to phone me
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