I ordered Lipo Slim and Natural Cleanse on 9/9 and was charged the trail cost ($4.95) on 9/11. I received the products on 9/13. I began taking the pills on 9/14. No instructions/pamphlets came with the product, just a packing slip. This was a 14 day trial offer. I assumed I had until at least 9/26 to reject the offer. I did not read the terms and conditions as well as I should have. It clearly states that the 14 day trail begins on the purchase date. I think this is unfair and misleading, plus the product did not work. I called and had to talk to no less than 4 people within 2 hours to discuss my refund. They refused to refund the full value of the pills. I had to settle on a 50% refund. The service department was polite but unconcerned with my plight. I believe their marketing is mislead at best bordering on consumer fraud and I wanted a full refund for a product that does not work.
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