Usacomplaints.com » Miscellaneous » Complaint / Review: Sobeys in RichmondHill, Ontario Bathurst and carville street - Consumer Report. #953454

Complaint / Review
Sobeys in RichmondHill, Ontario Bathurst and carville street
Consumer Report

I'm very upset, sad, lost, angry, dont known how long I can continue to keep myself relaxed. First I would like to let you know I'm orginally from Halifax, Nova Scotia I have been raise with Sobey's I know of there store has given me and my family alot of happiness it was the only store as alittle girl two years old my parent would and could only go to. Upon living here in the town of RichmondHill, Ontario the new two sobey was here and I loved to go to buy the meats, cakes, fish the good and fresh food I couldn't get from any where else. A bit pricing but upon buying Birthday cakes for my children here in RichmondHill, was alot bit pricing for 20 years I was back and forth between Sobeys and Metro but the last before me at this point my daughter became a Type 1 diabetic for 8 years Sobeys was my best choice to keep her healty and her friends now she is 15 years old and I knew only on special
occassion I would find the money to buy Sobeys cake. Now on September 3 a very special day for me, my 50th Birthday very special day with a very special photo the only photo I had and I wanted a special cake from Sobey. Upon talking to the baker at Sobeys I stated it was going to be my 50th birtday I wanted to use my original and only photo to put on the cake. Upon taking the photo and me letting her know very kindly as she lay the photo down not caring I said to her please please dont LOSE my photo she said not to worry your photo will be find. I didn't feel confortable at all because I notice she didnt seem like she cared. I wanted to take the photo and go to Metro but my daughter saids mom remember they make the best cakes ever and its so much more heatly then any other store. Beside she is a Diabetic and I do know she and every other person who is older and have diabetic at my party will injoy. As I was leaving I walked away very very sad as if I left my hold life behind or maybe I have died. I prayed that the young lady would take care of my photo and not leave it just laying so sadly like the little mix girl I saw laying as if there was no where for them to put her photo safety. M

My 50th birtday party was sept 8 time had past and lots of people came now was the time to pick up my cake I wanted so bad. I Ask my son as planed please pick up cake because its my day i'm entertaining lots of guest. Upon walking out of the home I said Brian please please please do not forget about my photo. He said okay not to worry. He was given my permission to leave and once again I beg him please make sure they give the picture my inter feeling was telling me I was dieing and would not see my photo. He came home in front of 60 guest and said mom your cake is beautiful and all I could say Brian where is my picture he said they did not give it to me they looked and I didn't feel they had it. But he said he knew I would come back after I got the cake. What I'm saying is this has been the saddest day of my life I trust Sobey's with my photo and bag and bag them to make sure I get it back.

My feeling felt as if it fell and died. I went back to the Store prayed for patient had my fingers cross and ask the baker for my photo she said she dont know. Then ask for the manager she said they have been cleaning for a f ew days have not seem my photo and maybe it was out with the garbage my heart was bleeding even now I'm crying I stated to her let me go out to the bend to look she said its dangerous I told her my photo if it is out there I will find it because you cannot mix food with paper and beside my photo is laminated. She started to cry and said she understand I beg and beg her that is all the memory I have as a yonge lady. I just turned 50 years old I will never ever get those days back and that would be all I had to hold on this is why I came to Sobey.

I walked away with a big hold in my heart I wanted to die because I felt all my memory as myself was gone. What am I to to. I beg her to call me and please If I could come help I would so I said I would give her until Friday Sept 15th she gave me her number. But my heart is saying my life at 50 is over because I trusted my life with Sobey. I went back home checked all the garbage waited for my son to come home ask him 10 times again he said no mom there was no big envelop attached nor photo he said he has witness and the many people at my party seen him come in and I asked the question not about the cake but do and did they give you my picture/photo. His answer was no.

Now I must wait until tomorrow is there something you can do to help them find my photo. Please the photo is not replaceable.


Offender: Sobeys in RichmondHill, Ontario Bathurst and carville street

Country: USA   State: NS   City: Stellarton
Address: 123 Foord Street
Phone: 8888215557
Site:

Category: Miscellaneous

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