This is an email i sent today when mylife.com renewed my account without my direct consent. I also wrote them i believe i was enrolled in mvq by them without my authorization. Here is the text of the email:
To mylife.com
i did not authorize for my account to be renewed authomatically. I have never heard of such a practice before and looks fraudulent to me. I demand that this "renewal, " which I DID NOT REQUEST OR AUTHORIZE, be cancelled immediately.
I also have another problem. It appears to me that you forwarded financial information to mvq*savingsace without my knowlege or authorization. As you can see, mvq started subtracting money from my account the week after i set up my account with mylife.com.
Be sure i will relay this information to the proper authorities. I saw a whole web page of complaints about being enrolled in mvq without authorization and some of them say this occurred after signing up for mylife.
After i made an account with Mylife.com, i started getting money substracted from my account i had not authorized from mvq*savingsace. It seems to me there was a connection, because i started my
account with mylife on march 26, and my first substraction from mvq*savingsace began on april 2.
This obviously seems like a scam to me, that mylife.com gave mvq information i did not authorize.
I have had 99.75 withdrawn from my bank account on a service i did not request since april. This is has to be a scam between mylife and mvq*savings ace.
See this financial summary:
03/26 Card Purchase 03/25 Mylife 888-704-1900 888-7041900 CA Card 4551 15.95
04/02 Recurring Card Purchase 04/01 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95
05/01 Recurring Card Purchase 05/01 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95
05/31 Recurring Card Purchase 05/31 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95
07/02 Recurring Card Purchase 06/30 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95
07/30 Recurring Card Purchase 07/30 Mvq*Savingsace 888-593-5216 CT Card 4551 19.95
8/26 i was sent a renewal notice from mylife which i did not authorize and was never even asked if i did want to continue subscribing to the service. I send here the text of the email:
Hi Sandra,
Your Premium Who's Searching for You Membership to MyLife.com has been renewed. This is a courtesy notice and no action is required by you. Thank you for using MyLife.com to connect with friends and family.
Questions About Your Membership?
Call Customer Care at:
1 (888) 820-9006
Our Customer Care Team is available 24/7 to help you get the most out of your MyLife Premium Membership.
Your Plan Summary
Total: $15.95
Term: 1-Month
Renews: September 25
Account Preferences
This is downright outrageous. Could you help get back my $99.75 from these people and hopefully shut them down too?
Sincerely
sandra santisteban [email protected]
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