Please be aware that upon requesting your free sample of Stages of Beauty at $4.99, you are enlisted on an AUTO SHIP program. I was not aware of this. My complaint is that nowhere on the website are you informed of this enrollment except if you click on the Terms link at the bottom of the webpage. I think this is very deceiving. If you receive a followup shipment (to the tune of $74) after receiving your free sample, do not open the package! There should be a packing slip on the box for you to review. Immediately call customer service to cancel your "membership." The cust service rep should give you an RMA# to write on the box - this # will supposedly expedite the return process. Then place the box back in your mailbox with a Return to Sender note attached. You will not be charged to return the package this way. I was told that upon receipt of the returned package, it takes 3-5 business days to get a refund on your credit card. I just put my shipment in my mailbox today to be returned, so I hope that the return process runs as smoothly as I was told.
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