This company are using a misleading method to hook buyers. The terms and conditions are placed right at the bottom of the page in tiny font in a shade of grey that can easily be missed.
To state that it is a free trial is misleading. It is not free. Firstly you have to pay postage which is where they get your debit card details. Then they set up a recurring payment method on your debit card without your knowledge.
Most UK banks are now changing their rules on these types of transaction and you can call your bank and have them block payments.
I have been caught out with this method and I found that they did not reply to four emails, two support emails sent via their own website and they never answer their telephone line.
Now they have moved to Ireland to avoid UK jurisdiction.
I suggest you contact the OFT and have these people stopped fom advertising in the UK. You should email your complaint to:-
enquiries@oft. Gsi. Gov. Uk
You can also email your local MP and complain about the activities of this company.
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