I purchased a holiday package hoping to take my family to USA. I felt very forced into this purchase by the phone consultants who called me within moments of entering online in Aus. I have received an extension & relocation due to financial constraints. I'm now ready to book and claim my purchase and I keep getting excuses and no confirmation. I have proof of purchase and copies of emails sent by their "quality assurance team". I feel very scammed and disappointed in being preyed upon.
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