Usacomplaints.com » Miscellaneous » Complaint / Review: Customer Service Research - Consumer Report. #808298

Complaint / Review
Customer Service Research
Consumer Report

Customer Service Research Suite 2306 303 5th Avenue, New York, NY 10010 Telephone Number: 1-866-625-1914 Email: csr. [email protected] This is what the letter I got in mail said to do: Our online data source has identified you as a candidate interested in additional income. Therefore we are pleased to invite you to participate in a paid survey in your area of residence as a Product/Service Evaluator. We will compensate you a $300.00 flat participation wage for your time and travel expenses. This program is designed to seek real people opinions about various products or services. You will visit selected retail stores, restaurants and various other commercial establishments, making purchases and evaluating the level of customer service, store location, and appearance as well as product quality. We are currently running a survey for WESTERN UNION, a global leader in international transfer services, and a survey for one of these major retail outlets: BEST BUY, WALMART, OR K-MART. We would like to gather your honest and productive opinion on their services. Your opinion and suggestions alongside others will be complied and submitted to these businesses for evaluation in order to see what aspects of their services need improvements. *ENCLOSED IS AN OFFICIAL CHECK THAT PROVIDES YOU THE FUNDS YOU NEED TO EXECUTE YOUR SURVEY* The funds need for this survey have been pre-arranged and enclosed in this letter. This included the participation wage and the funds needed for completing the survey assignments. You have 48 hours to complete this survey once the funds are available. Below is the breakdown of the enclosed funds: Participation wage: $300, Western Union Transaction funds: $875.00, Western Union Service fee charge: $75.00, Retail Store (Best-Buy, K-mart, or walmart): $250.00 total: $1,500.00. To carry out this survey, you are required to deposit the enclosed CHECK at your local bank, take the cash, minus your participation wage, and do the following: Pose as a potential customer sending money through Western Union using the available options of the service. Your coordinator will provide with a computer generated RECEIVER NAME as well as a DESTINATION CITY and COUNTRY (Please note you do not need an address to send a Western Union transaction). This will enable you to gather a detailed opinion on the quality of service rendered during the transaction. Every little detail during the transaction is very crucial to filling out the enclosed survey questionnaire sheet. Next, choose one of the selected retail stores and go purchase merchandise worth the allocated amount for the survey. You can purchase anything you want from any of their departments, and whatever merchandise you purchase, is yours to keep as an added bonus for participating. Again, pay attention to every detail. Upon completion of this assignment, please call your Survey Coordinator on our toll free number or call 1-416-893-2611 to verify completion of Survey. You will be given a Representative ID and instructions needed to complete and fax questionnaire and all required receipts. Sincerely, Charles Lampard Vice President. I called the 416 number to find out where to send the money and he told me to send it to Dawn Rivait In Edmonton, Canada. I got suspicious when he told me that so I looked it up on the internet and couldn't find the company name. So, I looked under scams and found the 416 number. I am not going to send this money cuz now I know it is a scam. I did deposit the check into my account to see if it would bounce, but it is still in there. I am going to wait till next week to see what happens. I will get back to you when I have more information.


Offender: Customer Service Research

Country: USA

Category: Miscellaneous

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