I had insurance with PJP Health Agency. I have been trying since december to file a claim for medication. When I first sent the claim in there I was missing a diagnosis code and another code. The doctor's office that I go to called PJP Health Agency and sent them a letter with all of the information that they requested. However I keep getting the run around. One person will say that they have all of the information and the next person will say no we have never recieved anything. I asked if I could speak with the same person when I call and I have been told no.
Everytime I call I get a different person who has no idea what I am talking about. I have never in my life delt with such a horrible company with the worst customer service EVER!!! The claim is for over $200 and to be honest I just don't think they want to pay me any of the money. I desperatly need help!!! All it would take is for one person to take just an hour of their time to look over my account and FOLLOW THROUGH!!! I had to cancel my insurance with PJP Healthy agency because they refused to pay any claims.
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