I Purchased a website and upgrades from Brain-host and was misled with all the lies about what I was to receive and how easy it was to use. I was told it was just a few clicks and I would have a great money-making website/blog - and because I was buying all the upgrades it would be super easy etc,
I am paid up until 2013 for my hosting and until the 17 January for the Platinum package, However I received an email this morning telling me my site has been taken down because they were unable to charge my credit card for future use of the extras.
I was emailed with a list of the upgrades when I first paid, However after checking on some of these so called upgrades I found that many some were non-existent and or not supplied, This an exert of their email
Here’s what’s Supposed to be included:
·Spam Assassin – Protect your site and email accounts from unwanted spam.
·Advanced Stats – Get detailed stats about your site in easy-to-use graphs and charts.
·Brain Host Directory – Get listed in our directory and reach thousands of potential customers.
·Search Engine Submission – Instant and automatic submission of your site to hundreds of search engines.
·Daily Backup – Automatic backup of your site every day.
·Priority Support – Receive answers to your support emails within 30 minutes or less.
·Improve Your SEO – A full suite of easy-to-use SEO tools and software to help improve your search engine rankings.
·Shell Access – Get command line access to your web server.
·Private SSL – Enhanced security features for you and your visitors.
·Dedicated IP – Your own unique IP address for your website.
·Advanced Security – Help protect your site from identity theft, fraud, spyware, spam, and online scams.
If you were to purchase all of these upgrades separately, you’d pay $725, but you can get the Platinum Package right now we’re offering all of this for only $197/year. That’s a savings of $528!
To skyrocket your website to the next level be sure to grab the Platinum Package today!
So allow me to explain some of these so called extra's, LIES
I was never included in the Brain-host directory or any directory they are related too-
My site was never submitted to any website submission sites by Brain-host-
The full set of SEO tools they advertised are not included without paying more money-
The supposed Dedicated IP was never the same IP for my site-
The automatic daily backup of my site never occurred at all-
24 Hr / 30 Min response Priority Support was most of the time 4- 48 hours,
I wasn't informed that the Platinum Package payment was to be for only 6 month's and not the 12 months as advertised until just a few days ago, That is another $53.70 thank-you.
I have had my site monitored by several different monitoring services and the average time down is 9.13 Hrs per week, So Brain-host told me it must be my browser,??
These are - just to name a few of the under-handed false advertising brain-host led me to believe, I did my best to patient with them and exhausted all my resources with these crooks, I have spent months and countless 100's of Hour's on trying to make this work,
All for nothing.
0 comments