Usacomplaints.com » Miscellaneous » Complaint / Review: Electro-London (also referred to themselves as Electronic for All) - Consumer Report. #784315

Complaint / Review
Electro-London (also referred to themselves as Electronic for All)
Consumer Report

They had their website linked in Amazon market:
I ordered a Canon VIXIA HF G10 Full HD Camcorder for:
Subtotal: $889.20
Shipping cost: $30.00

Total cost: $919.20

Below is what I received from them:

Dear MyFirstName,

Unfortunately your order was not successful as we have a technical problem with our credit card payments processor.

Your credit card was not charged.

The credit card processor will be back online on 1st of January. We are signing a new contract with PayPal as a credit card processor.

During this period we are able to receive payments by Western Union Money in Minutes transfer. You will also get an additional 5% discount to cover the transfer fee.

You may reply to this email in order to send you the necessary detailed payment instructions or cancel the order.

Please note that we can not guarantee the availability and price of your item until the credit card processor is back online (we are prioritizing the customers who use Western Union).

Sincerely,

Anna Briggs

Customer Service
[email protected]
Phone: (888) 717-1141
http://www.electro-london.com
BuySafeOnline.org Merchant Certification

They never answer calls nor emails:
The automated message says
'with a backgroud music... Thanks for calling electronics for all. We are currently unable to take your call. Our business hours are 9-5 Mo-Fr. For quick response, we strongly recommend to use contact us form on our website and we will contact you as soon as possible.
Otherwise, We will contact you within the next 48 hrs."

This recorded message goes 3 times and cuts off.

This is a big TIME SCAM and should be avoided and reported to authorities.



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