Complaint / Review
AirPura Industries
Returns customer service

Return Policy. Don't stand behind it! Helder offered to go further, but when I wanted to return the unit that is not giving me the results, he would not offer a resolution like he did the first time. Different carbon etc..

The unit needed to go back and I wasn't trying to just send it back. It didn't work. I need results. If it doesn't work per the air tests, then its not doing what it should be doing.

30 Day money back guarantee, means you get all your money back. Shop.com should not charge me for a thing..