Usacomplaints.com » Miscellaneous » Complaint / Review: Philip. [email protected] / secret shopper assignments - Consumer Report. #756790

Complaint / Review
Philip. [email protected] / secret shopper assignments
Consumer Report

I have been unemployed since June and I accepted a part time position offered to me in September. The “job” involved my sending reports by email per assignment. I began “working” and was required to complete a report and follow specific instructions for which I would receive payment. The reports were for several store locations and assessed appearance, staff interaction and customer service level, the level of service I received at service desk and during checkout, how many open lines and if lengthy, wait times while in line, and my overall opinion as a consumer. I was also asked what feedback I had for improvements. I would receive the checks by mail with instructions. I had to spend a certain amount in the store, send a certain amount through Money gram and my payment was $120. I was unaware the checks I received were counterfeit until Tuesday Oct 3 when it was charged back to my account. I immediately contacted the bank's Fraud Department, the local Police Department and, the Federal Trade Commission, and spoke with an agent at the FBI and filed a report. I managed to get $3000 of the monies back and deposited it but unfortunately I have been charged return item fees and other banking fees (overdraft, return item chargeback, extended overdraft) caused by this fraudulent action.



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