We paid Genesis Consulting first an amount of $1995.00 on November 17th. This amount was for a sub domain name, Amazon ID, access to their training tools - videos etc, 8 months live one-on-one training, search engine blasts and 15,000 visitors to our website in 18 months.
After a couple of months they were very impressed with our website but visitors were few and the training was not what I would consider alot for the amount of money paid - once every 2-3 weeks for about 15-20 minutes per session.
On March 8th we paid two extra amounts to Genesis for their high profit and ebay super seller and global seller, which we were told we had been selected because of how well we were progressing. The two amounts were $3,995.00 and $2,495.00 and included 40,000 visitors to our website and another 5,000 visitors within 12 months.
This was "sold" to us by Jason Brendsel and Patricia Fields who were adamant that we would be making alot of money in a very short time. I gave up my job in March to pursue this full time, while my wife continued with her usual job.
It was 3 weeks before Genesis made another training appointment after several requests. Now we are almost 12 months with Genesis Consulting in Tempe, and 7 months on their High Profit, Ebay Superseller and Gobal Seller schemes, with a total now of 3,900 visitors and not one sale.
The one consistency with Genesis Consulting is their poor response. Mostly for us it has been no response. For example I contacted them on September 30th asking for more drop shippers (the drop shippers they supplied me were mostly not relevant for our web site). The customer service replied within 2 days asking me to call by phone. I did this and was told that someone would contact me - no one did.
I first asked them to fix a bug on the website template on June 11th and to this day on one has addressed it. Our trainer Jermicka even argued with me over the phone that this could not be fixed.
We emailed Jason Brendsel, detailing all these shortfalls and the simple fact that for all their promotion and constant "your website looks great" comments, and being told how well we are doing - we have not made one sale in 11 months, and the way the visitors are dribbling through we will not make the 15,000 visitors by May or the extra 45,000 visitors by March. We asked for a refund but Jason did not even have the courtesy to reply.
Now we are a total of $8,756.50 down the tube, not to mention six months loss of income for taking this on full time at Jason Brendsel and Patricia Fields encouragement of making "alot of money". Up until now they have also been charging us $29.95/month web hosting fees. I have asked numerous times about the shortfall of traffic and that no sales had been made - which no one would address, including Jason Brendsel from our last email four weeks ago.
We don't live in the US, but surely there is some way to make them accountable for promising great things, taking our money then not delivering?
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