I drive a 2009 Honda Accord. Empty tank capacity of 18.5 Gal.Us. I stooped at the Hess gas station located at 700 US1 in Sebastian, Florida. With about a 1/4 tank to fill up. I pumped 19.031 Gal.US into the tank according to my receipt, when I asked to talk to the manager a young lady went into the back to speak with the manager. I could overhear their conversation and I was shocked at the managers attitude. She instructed the employee to tell me that the pumps were good just running slow. If that didn't work tell him that there is a tell number on the pumps that he can call. We are not going to put a sign on the pump. (I had requested they close the pump instead of taking advantage of the consumer). The manager had no intention of viewing my car and my receipt, she was making a large profit and was happy with the result. If she had looked she would not have been able to deny knowledge of a problem with the pumps and taking advantage of the consumer.
I believe The Hess Station is privately owned and operated, I was that greed did not overcome honesty. When an individual refuses to speak with a consumer right there at their store and makes them go to government for satisfaction, it is a sad day. I will never buy gas at that store again and I will share this truth with all that will listen.
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