Usacomplaints.com » Miscellaneous » Complaint / Review: DMA Direct Marketing Association 866-982-6218 - Consumer Report. #725432

Complaint / Review
DMA Direct Marketing Association 866-982-6218
Consumer Report

This company may be fully legitimate and operating within the law, but they operate in a fashion to entice trusting people who are not as careful as required to absorb the small print pitfalls.

This is offered as a warning to others who may wish to avoid being trapped like a fly on fly paper.

1. Ordered a purported free sample of facial cream for a small shipping charge.
2. One month later noticed they had posted a charge of $97.88 to my credit card.
3. Called their number (866-982-6218) to object to the charge and was told: "Too late to return sample".
4. They did offer to refund $30.00 as a courtesy (not received yet).
5. Told me everything they did was completely legal and approved by the FTC.

I was taken in by the presentation on their web site and thought I would receive a free sample to try and order further product if I liked it. I did not read their extensive Terms and Conditions carefully enough to notice that I would be billed for the sample (a months supply-small as it was) if I didn't cancel within 10 days and would further receive additional shipments unless the account was cancelled.

Warning: don't agree to anything until you fully understand the terms and conditions.


Offender: DMA Direct Marketing Association 866-982-6218

Country: USA   State: DC   City: Washington   ZIP: 20036
Address: 1615 L Street, NW, Suite 1100
Phone: 2127687277, 2028612413, 2029555030
Site:

Category: Miscellaneous

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