ON August 17 I have ordered two books from http://www.vendio.com, as follows: Prebles' Artforms 10th Edition AUTHORS: Patrick L Frank, Patrick Frank, Sarah Preble, Duane Preble ISBN 0205797539, and Writing Analytically, 6th Edition, David Rosenwasser - Muhlenberg College, Jill Stephen - Muhlenberg College ISBN-10:0495910082. I have paid over $23 shipping because I wanted to have it expedited. The books showed to be at an affordable price, and the information given was appealing. There were two pictures of the book, but the seller assured the buyer that only the book cover differs, and that the ISBN 10 is the correct one (the ISBN number was shown below the picture, so I proceeded with purchasing the books). Saturday August 20 was the day when I received the first manual, "Writing analytically" - the wrong edition, number 5. I got in touch with the customer service and I was asked to send the book back, via "standard media mail, " and was told that I will be reimbursed with shipping fees too only if they agree that they sent me the wrong edition. I had no choice, and I trusted that I will receive my money back. Two days later, on Monday August 22 was the day when I received the second book, and, to my surprise, the same mistake happened once again! Even though I ordered the tenth edition of "Prebles' Artforms, " I received the ninth edition. I have sent an inquiry right away; however, there is no answer yet, and I don't believe there will ever be an answer. This company falsely advertises books at affordable prices, but they deliberately sell older editions, because they want to deceive people. These old editions can be found on any other websites (half.com, dealoz.com,) for few dollars only, but they sell it as newer editions, so they can earn money by stealing and deceiving.
I have received an email from penntext.com earlier, the place from where the Writing Analytically fifth edition book was shipped. Even though the message I forwarded to them explained that the google order number differed, and that the book I received was not the one I ordered, they tried to convince me that I have paid $1.15 instead of $17.40, and that I ordered the book with the picture and ISBN they inserted in the message, but not the one I paid for.
I have lost time and money waiting for these books to arrive. Now, I have $61.14 less in my bank account. I have received books I have not ordered. They asked me to send the books back, so they can give me around $5 for both. They should be stopped selling books. It is a deceiving practice, and customers fall for cheap books. I want my money back.
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