Usacomplaints.com » Miscellaneous » Complaint / Review: Roomster.com - Consumer Report. #722088

Complaint / Review
Roomster.com
Consumer Report

I bought a 3 day $5.95 membership. Four days later my credit card was charged $29.95 for a full month membership. And it would continue to be charged monthly if I didn't notice.

I never wanted or authorized the $29.95 membership. I wanted and paid $5.95 for 3 days.

They said that in the fine print - which IS NOT presented at the time of the $5.95 purchase - it says that if you don't cancel the membership within the 3 days, you get billed for a full month ongoing.

This fine print is provided when you first sign up to use the site under a FREE membership. They do not provide this fine print at the time of the $5.95 purchase.

This is a highly unethical way of doing business.

Please let me know if you managed to get a refund for the $29.95. Then I will pursue this further. I was turned down for a refund.


Offender: Roomster.com

Country: USA   State: New York   City: New York   ZIP: 10013
Address: 285 West Broadway
Phone: 6468622841
Site:

Category: Miscellaneous

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