I've arranged tee times thru Tennis now.com.in regards to a month before, I attempted to guide a tee time thru the web site, however the reservation procedure hasn't been finished as a result of program error (the Business's program error, not my pc error). Nevertheless, I came across the course, that we attempted to guide, charged a green charge on my bank account. I approached Tennis Now.com, along with a consultant responded. I described the problem, and also the consultant explained that I'd obtain a reimbursement within 6-7 business days. Nevertheless, used to donot obtain a reimbursement from Tennis Now.com till after I spoke towards the consultant fourteen days before. I approached them agian.in those days, various consultant responded and he or she explained that I ought to immediately contact the course. Used to donot realize why I ought to contact the course. I expected her to move my phone to her supervisor. Following the supervisor listened my clarification, she explained that I'd obtain a reimbursement, but she stated they ought to obtain a credit in the course first. This means that I can't obtain a reimbursement before course discounts to Tennis Now.com. After I approached the supervisor, it's obtained another 14 days today. Nevertheless, I still did not obtain a reimbursement from their website. The most important thing I can't realize is the fact that. I had been utilizing Tennis now.com website to guide a tee time, not really a courseis website, and there is a mistake on Tennis Now. Comis website. It's not my problem, which is merely their program problem. BUT why I ought to wait before course reimbursement the total amount to Tennis Now.com to obtain a reimbursement from Tennis Now.com. It's extremely disadvantageous reimbursement policy to clients, and that I think Tennis Now.com must alter this reimbursement plan. I really hope somebody from Tennis Now.com may clarify this case fairly.
0 comments