I was registered here previously, but forgot registration email, so re-registered.
I want to tell you about Chinese DHL agents, which steal your goods.
Story is in following. My Uncle lives in Shenzhen, with his wife and kids. I decided to buy several dual sim mobile phones and lcd tv for my car. I asked him to purchase them for me, and then send trough DHL. Everything was purchased, He called local DHL agent company to send me the goods, and they were sent. I got tracking ID, everything seem to be fine.
One day, goods arrived, DHL guy brought them to me. But when I checked supplied invoice, I discovered, that only two mobile phones were stated, where it should be 3. I thought, that there may be problems with 3rd one, and my uncle doesn't sent it now. I decided to call him next day (since time zone differs, at china it was deep night, when I got goods). Next day I called my Uncle, he was amased to hear that. He had sent me 3 mobiles, and has paper from agent, to whom he handled goods. He called that agent, and they said, yes, we've received 3 mobiles from you, and 3 were sent. Then I contacted local DHL to clarify the situation. They checked their documents and said, that, invoice which arrived with goods, was sent from HK DHL, and they'll ask them for further info. Soon we received answer from HK DHL, that they received these goods from their agent, and declared were 2 mobile phones, not 3.
Then my uncle contacted that DHL agent in china, asking for answer. They started to refuse everything, also to provide us with document they got with HK DHL. When he pushed on them, they stated that "you're teamed with HK DHL, they stole goods, and now ruining our good name" Absurd situation, isn't it?
My Uncle then called Shenzhen police. And you know what was their answer??? It was nearly: "Phone cost is not so much, better forget it, since no one was murdered, doesn't worths any attention". As my uncles wife said (she's chinese), this is typical relation to foreigners problems in china, and we'd really better forget this phone.
I have invoices I've received with goods at hands, also I have scanned paper from that agent whom my uncle gived phones. I also know agent company, agent personnel name and responsive manager name. I want to post it here, so everybody be aware of such stealing chinese agent.
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