I am a former employee of TRUGREEN so please read about my personal experience on how they work. Trugreen is ran by a company named service master. With service master its all about sales and not customer satisfaction. They send the techs out with a high number they have to hit leaving them to do a poor quality treatment just to hit their goal. Some techs do what they call " GHOST TREATMENT ". Thats where they claim to treat the yard leaving the customer a bill and no service. Thats easy for them to do since most people aren't home when they claimed to do the work. I was even instructed to treat a yard where the house had been foreclosed on just to have some revenue for the day. What they would do is bill the previous home owner and turn them into collections if they didn't pay.! Many people cancel the service and when speaking to the sales team are assured no more treatments will be done. Now trugreen will send a tech out the next month and spray again, leaving a bill and turning you into collections if you don't pay reguardless of the cancellation. We also were told to spray in heavy rain and windy days. That is B.S. Cause the treatment wont work!!! Its all about them being able to bill someone and thats it! If you want lawn service thats great but just be careful on who you choose and make sure to be home so you can make sure the treatment was actually applied!
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