Usacomplaints.com » Miscellaneous » Complaint / Review: HotBookSale.com - BestBrandValues, SmartSavingsCenter, DiscountPosterSale, BestBuyerDiscount, SmartSavingsCenter. Unauthorized membership charges. #672335

Complaint / Review
HotBookSale.com
BestBrandValues, SmartSavingsCenter, DiscountPosterSale, BestBuyerDiscount, SmartSavingsCenter. Unauthorized membership charges

A simple book order turned into a hidden enrollment in a membership charge to my credit card.
Despite repeatedly telling them I Did Not sign up for the membership they continued to charge me $9.95 per month indeffinately. There was no welcoming email to announce my membership. My Invoice clearly shows no charges beyond the book price. They finally cancelled the membership and have offered a 3 month refund but they refuse to refund the additional 8 months. Also refused to give me the corporate address to send a letter of complaint just their flunky PO Box address. They continue to maintain they are only allowed to refund 3 months. Clearly I have not used the membership.
There corporate address and owner is available at Florida Division of Coorperations.



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